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Focal Point training, IP Business Services Professionals, Lunch and Learn

IP Business Services Professionals and Focal Point Training and Consultancy present

Feedback Skills for Inclusive Teams: An Interactive Workshop

Thursday 12 November 2026

12.30 – 1.30 online

 

How we give and receive feedback to each other can directly affect who feels heard and who stays silent. And this in turn affects how we all develop in our roles and the team dynamics we work in.

This practical and punchy workshop will explore how to ensure feedback conversations are open and psychologically safe – and that they contribute to a culture of ongoing feedback and continuous improvement .

 

The workshop will cover

  • What leads to constructive feedback conversations
  • How to frame feedback so it becomes a normal part of learning and development
    • What might stop us offering feedback to others – especially those more senior
    • The principles of effective feedback – the STARTING model
    • How to structure a feedback conversation – SAID model
    • Applying feedback skills to work situations
    • Practical actions to take away

 

Who is it for?

Anyone in a business services role – or allies in other roles – who would like to build their confidence in managing their own development through meaningful feedback conversations. This event is open to everyone working in intellectual property, including paralegals, IT specialists, marketing and finance teams, media and recruitment professionals, administrators, HR colleagues, and more.

 

Cost and registration

This event is free. So are all our resources. That said, we do need money to keep the show on the road, so if you are able please consider choosing a voluntary donation ticket. For more information visit our fundraising page.

If you have any access requirements, please do get in touch with us at [email protected]. If you want to use an AI notetaker for accessibility reasons, please get in touch to organise that with us in advance.

 



 

 

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