On 25 March 2025 IP Inclusive and Jonathan’s Voice held a joint webinar to explore emotional labour. Our speaker, Nicola Neath, explored the concept of emotional labour, and its personal and professional implications. In today’s workplace, emotional labour—the effort of managing emotions and creating a positive environment—often goes unnoticed yet significantly impacts our well-being and productivity. Once viewed primarily as a gendered issue, emotional labour is often an unacknowledged aspect of many professions, and may include maintaining a façade, shouldering others’ burdens, improvising, or managing complex emotional or traumatic situations. Attendees joined us for an insightful webinar which sought to enhance your awareness of emotional labour and offered strategies to acknowledge and address its hidden challenges.
We have compiled the key points into the infographic below, which is also available as a downloadable PDF on our resources page.
